award winning artist scalp micropigmentation

Caitlin James 2019 WINNER of the Team Micro International Artist and Australian Artist of the Year 2017 & 2019 World SMP Awards.

Caitlin has 10 years’ experience as a hair transplant technician and was certified in 2011 at the ISHRS (International Society of Hair Transplant Surgery). Caitlin’s unique planting method was recognised internationally, and she was asked to present at the 2017 Annual Conference in Prague.

Caitlin’s Scalp MicroPigmentation career began in 2015, learning basic skills at the Australian College of Cosmetic Tattoo – although certified, the results were not world class. Caitlin went on to complete further study in SMP travelling to Phoenix Arizona to spend time with world renowned SMP practitioners Bryce Cleveland and Joe Taylor, who mentored her skills and technique. Caitlin then spent time in Seattle with friend Pam Neighbours from Trillium Ink who has over 30 years cosmetic tattoo experience.

In 2017 Caitlin travelled to Birmingham UK to completing a master class program, perfecting her skills on advanced techniques for Facial Stubble Replication, Alopecia Design and learning new ink and pigment techniques.

Our Purpose

“To restore the confidence in men and women effected by hair loss, through using Scalp MicroPigmentation.”

Our Mission

“To be the leading Scalp MicroPigmentation provider in Australia, delivering a world class result for every client, every time”

Caitlin spent time in the UK with the world leaders in Scalp MicroPigmentation, Paul Clark and Simon Lane from the Brandwood Clinic. Caitlin’s experience and artistic ability with Scalp Micropigmentation ensures that her Australian clients receive the very best results.

Caitlin was asked to present at the first independent body Scalp MicroPigmentation Conference hosted by Scalp Guru in Leeds in the United Kingdom. Caitlin presented a topic well known to her on Hair Transplant procedures and how well they can be combined with SMP or how SMP can be used to camouflage past scalp scarring.

2019 has been the best year yet presenting at two international conferences Team Micro UK and World SMP Awards USA and winning prestigious awards at both.

Caitlin holds a nationally accredited certificate in Design and Perform Cosmetic Tattoo Diploma and Infection Control Certification



Maria started working in her family’s company at the age of 16. She opened her first beauty salon at the age of 18 while completing her Degree in Education. Maria has won multiple small business awards, contributed to designing award winning salon interiors, simultaneously managed 7 salons as well as acting as a Franchise business consultant.

Maria’s training as a beauty therapist, peaked her interest in improving the beauty industry as well as, providing the most up to date and valuable services to her clients. Maria continuously attends advanced and post-graduate courses to ensure her industry currency. She is particularly interested in the subject of hair loss, and is literate in both the theoretical reason behind hair loss and the practical treatments in solutions.

In 2014 Maria also became a Trainer and Assessor, completing her TAE at Tafe NSW. Maria’s 20 years in the beauty industry has shaped the way she performs SMP procedures. Her training as a senior Nail Technician and Makeup Artist, ensures that Maria’s attention to detail is meticulous.

Maria is experienced in using SMP for Alopecia, long hair density work, scar camouflage and extensive work in both enhancing hair transplants and treating failed hair transplants. Maria’s objective for her clients is to help them achieve the best version of themselves.

“I believe my objective for my clients is to help them become the best version of themselves, and if hair loss is holding them back, this is where I feel I can be of great service”



Since completing an International Diplomas in Physiatrics, Aestheticienne, Beauty Therapy and Special Effects Make-up in 1994, Anita continued her studies while living in the USA and UK for 3 years. She has worked, managed and trained staff worldwide within medi-spas and laser clinic industry.
More recently Anita owned and operated a successful business of 9 years specialising in dermal treatments.

“It’s all about a natural look and getting the hair line just right for each individual”.

In 2008 her passion and attention to detail led to specialising in cosmetic tattoo. Although a love for all things skin and cosmetic tattoo, Anita found in consultation her clients were concerned about thinning, loss or little to no hair which led to her training in SMP. In 2015 Anita advance her skills set and became a qualified SMP scalp micro-pigmentation practitioner.

Anita prides herself on providing a professional and discrete treatment with a relaxed atmosphere for clients. She is known for taking as much time as needed when perfecting a hairline.

Anita’s other passion is for animal rescue and is a volunteer for the RSPCA.



Claudia Leahy is a very well know Scalp MicroPigmentation practitioner based in the heart of Melbourne. With her artistic flair and eye for perfection, you are in safe and capable hands with your SMP procedure. Claudia completed her Diploma of Beauty Therapy and specialises in creative make-up; a true artist which is important when we are essentially creating the look of a new head of hair – hair loss tattooing is a very artistic procedure and it’s what sets our results apart from the rest.


Claudia is a Full Time Scalp Micro Pigmentation Practitioner in Collingwood and previously worked as the lead practitioner at Vinci Clinic Melbourne. Receiving multiple training’s from their international trainers – Claudia is a skilled and senior practitioner treating medical hair conditions specialising in Alopecia camouflage.

If you are considering Scalp Micropigmentation, a free consultation with Claudia will allow her to show you her brilliant results and artistic talent when creating soft and natural hairlines.



Daniel has over 15 years experience holding Senior Management roles in some of the biggest ASX listed companies in Australia.

With a strong back ground in management and finance, Daniel is responsible for the day to day operations and forward planning of the business.

Daniel also overseas our social media, marketing and advertising strategies as well as handling client enquiries.

Married to Caitlin (our senior Practitioner), SMP Australia was founded by both of them in 2014.



Amanda Pollard is the second practitioner in our Adelaide location.

Starting her Career in the Dental industry, she has exceptional knowledge of infection control, impeccable attention to detail and a desire to help others.

These skills were utilised further when she went on to work at a leading laser clinic which provided laser tattoo removal, laser skin rejuvenation, laser hair removal and various other beauty treatments.

Since commencing with the company, Amanda has received extensive



training and ongoing mentoring & guidance from our director Caitlin, and now specialises in our long hair density work in addition to shaven hair look clients.

Finding a new found passion for scalp MicroPigmentation, Amanda loves making a difference in the way that people feel once a treatment is completed. She looks forward to continuing to assist our clients in their desire to build confidence, self esteem and happiness through their scalp MicroPigmentation journey. 

Amanda has also had experience in leadership roles which have highlighted her excellent customer service standards, empathy and authenticity.

UK Brandwood Clinic Training 2017

UK Scalp Guru Conference 2017